Reservation & Policies
Quintet has a very limited number of rooms, so we ask that guests help us keep our reservations as accurate as possible.
Advance Deposit: An Advanced Deposit equal to 50% of the room charge for the length of stay is required to confirm a reservation. One night stays require an Advance Deposit equal to 100% of the charges to be confirmed. This deposit will be converted to a security deposit upon your arrival, and will be refunded upon your departure.
Room charges: The full room amount is to be paid in RMB (Chinese Yuan) cash at check-in.
Check-in hours are normally from 2-5 P.M. Early or late arrivals may be arranged with advanced notice.
Check-out time is 12 P.M.
The policy for canceling one or more nights of a confirmed reservation is as follows:
- More than 14 days from arrival: The Advance Deposit will be refunded in full.
- Less than 14 days from arrival: Due to our limited number of rooms, if cancellations are made with less than 14 days notice, you will forfeit the Advance Deposit if we are unable to re-rent your room for the entire period.
- Smoking: For the comfort and safety of Quintet guests and staff, smoking is not allowed inside the house. You are welcome to use the rooftop terrace for smoking.
- Children: Due to the numerous staircases in the House and related safety concerns, adult guardians are expected to supervise accompanying children at all times to minimize noise and disturbance to other guests. Please notify us in advance if you are traveling with children.
- Pets: In consideration of our other guests, we cannot accommodate pets.
- Accessibility: Quintet is not wheelchair accessible on the upper floors, as the House is without an elevator and the passageways are narrow in the house. Please do contact us if you have any questions regarding our facilities.
Rates per night are for double occupancy and include breakfast and taxes as below:
- Grand Cathay (2F, large): 1100RMB
- Joffre (2F, small): 900RMB
- Bubbling Well (3F, large): 1000RMB
- Fleur de Shanghai (3F, small): 900RMB
- Aurora (loft): 850RMB
Please view our policies above before making your reservation.
Room rates are subject to change without notice.
For any additional questions, you can also email us at: email@example.com
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